Using Free AI Tools Responsibly

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Protecting Your Personal Information

Artificial intelligence (AI) tools are becoming more common in everyday life. Many free AI platforms can help with simple tasks such as writing, organizing ideas, or answering general questions. While these tools can be helpful, it is important to understand how they should—and should not—be used, especially when personal information is involved.

Free AI tools are not designed to securely handle Personally Identifiable Information (PII). PII includes details such as Social Security numbers, dates of birth, driver’s license numbers, financial information, policy numbers, addresses, and other sensitive data that can identify an individual. Sharing this type of information on public or free AI platforms may put your privacy at risk.

As an insurance agency, safeguarding your personal and financial information is one of our highest priorities. We use secure, approved systems to manage your data and follow strict privacy and security standards. For this reason, we do not use free or public AI tools to process, store, or review client-specific or policy-related information.

AI can be useful when used appropriately, but it should never replace secure communication channels or trusted agency systems. Protecting your information requires thoughtful use of technology and an ongoing commitment to confidentiality.